Privacy policy

This legal text provides details on how we collect and process your personal data through the use of our website, including any information you may provide through the website when you submit your contact details using the form provided for this purpose.

By providing us with your data, we inform you that our services are not available to individuals who, under applicable regulations, are unable to give consent. When you submit our forms, you guarantee that you have sufficient legal capacity to provide such consent.

Below, we inform you about Marbella Life Tour Experience SL’s data protection policy.

1. Data Controller

2. What Data Do We Collect?

The General Data Protection Regulation (GDPR) defines personal data as any information relating to an identified or identifiable natural person. It does not include anonymous or statistical data.

The personal data collected will be processed confidentially and included in the processing activities owned by Marbella Life Tour Experience SL.

On our website, we may process the following data:

• Identity data: first name and surname.
• Contact data: telephone number and email address.

We do not collect special categories of personal data, such as ethnic or racial origin, political opinions, religious or philosophical beliefs, trade union membership, health data, genetic data, or biometric data.

If the law or a contract requires you to provide certain data and you refuse to do so, we may not be able to provide the corresponding service.

3. How Do We Collect Your Data?

We collect personal data through:

• Website forms
• Contact email
• Telephone
• Postal mail

We collect this data when you:

• Request information
• Hire our services
• Request quotes
• Submit comments on the blog

We also automatically collect technical data through cookies or similar technologies.

Through third parties:

• Google, for analytics or search-related data. This may involve transfers outside the European Union.

4. Purpose and Legal Basis

The most common uses of your personal data are based on:

• Performance of a contract.
• Consent of the data subject.
• Compliance with a legal obligation.
• Legitimate interest.

You may withdraw your consent at any time by writing to: lsaguesguibert@hotmail.com

We will only use your data for the purposes for which it was collected, unless there is a legal obligation or compatibility with the initial purpose.

5. Data Retention

Your data will be retained for the time necessary to fulfil the purpose of the processing and any legal responsibilities arising from it.

6. Minors

Children under the age of 14 are not authorised to provide personal data through this website.

If a minor has provided personal information, you may request the exercise of the corresponding rights.

In services intended for minors, mechanisms will be enabled to obtain authorisation from parents or legal guardians.

7. Exercise of Rights

You may exercise your rights by sending a communication to the address indicated above or by email to lsaguesguibert@hotmail.com, attaching a copy of your DNI or identification document.

You may exercise the following rights:

• Access to your data
• Rectification
• Erasure, also known as the right to be forgotten
• Restriction of processing
• Objection
• Data portability

You may file a complaint with the Spanish Data Protection Agency.

We will respond within the legal period of one month, which may be extended in complex cases.

8. Data Disclosure

We may share data with third-party providers necessary to provide the service, including:

• Technology services and system administration providers
• Legal, tax, audit, and insurance advisers

All data processors will comply with the GDPR and guarantee the security of the data.

9. Data Security

We have implemented appropriate security measures to protect your personal data against unauthorised access, loss, or disclosure.

In the event of a security breach, we will notify the data subject and the Supervisory Authority in accordance with Articles 33 and 34 of the GDPR.